FREQUENTLY ASKED QUESTIONS

FOR BUYERS

All items carried at  SacDeLux have been inspected using a 10 step in house authentication process. As well as Entrupy, a state of the AI technology for determining the authenticity of physical goods. Items purchased through SacDeLux come with a lifetime guarantee of authenticity. 

For items being shipped within the state of Georgia, sales tax will be applied. All items shipped outside of Georgia ship free of sales tax!

All items are shipped UPS ground signature required, and shipped out within 1-2 business day from the time of purchase. Delivery can take anywhere from 2-5 business days once the item has shipped. 

All accessories included can be found under the item description in the “additional items” section. 

Because of the resale nature of our business, we are unable to accept returns or exchanges unless the items has been proven inauthentic. 

FOR SELLERS

Items priced under $1000 are offered at 60/40 split, meaning the consignor receives 60% of the sale price, Items priced at $1000-$4999 are offered at a 70/30 consignment rate, and items priced at $5000+ are offered at an 80/20 consignment rate. 

At SacDeLux, we offer buyouts on select classic and in demand handbags. 

All payouts are to be paid via PayPal, Cashapp, Check, or SacDeLux store credit(+10% bonus). 

Consignment payouts are paid up to 21 business days after the item has sold. A payout receipt will be sent to your email once your item sells with the amount your receive as well as the date your payment is due. 

Buyouts are paid once the item has been received, inspected, and authenticated. 

Before items are posted for sale they are authenticated, cleaned, and photographed. Items are posted to the website within 3 days of receiving items for consignment.



What else do I need to know?

• Sac De Lux requires 45 days to sell your item before you approaching another company.
• Your item will be active on the Sac De Lux webpage , social media pages, and displayed in the Atlanta Boutique
• Consigned payouts can take up to 21 days from time of delivery. Buyouts are paid out seven days from the time of approval.
Please note that we do not contact the seller unless the item has sold. We try to handle everything for you so that this process can be smooth and stress free!