FAQs

What forms of payment are accepted here at Sacdelux?
We accept PayPal, Affirm, and Sezzle. All major credit and debit cards can be used to make purchased via PayPal, even if you do not have a PayPal account. Payments can be split over time(upon approval) using Affirm or Sezzle. 
Can I return or exchange an item after receiving it?
All Items are 100% authentic and backed by our lifetime authenticity guarantee. Returns and Exchanges are only available on items proven inauthentic by a reputable third party authenticator.
Will I be able to track my order?
Yes, you will receive an email with the tracking information for your records once the item is shipped within 1-2 business days.
Do you ship internationally?
Yes, we ship internationally. International shipping fees will automatically populate when you begin the checkout process
Does Sacdelux guarantee authenticity on all items?
Yes, SacDeLux offers a lifetime authenticity guarantee on all items purchased from SacDeLux. Items are authenticated in store by our trained authenticators, as well as third party services such as Entrupy.
How long after purchasing an item, will my order be shipped?
Please allow 1-2 business days for your order to ship. You will receive a confirmation email with your tracking number once the shipping label has been created.
If I sold an item with Sacdelux can I use my credit to purchase another available on your website?
Yes, if you choose to use your earnings on a sold item at SacDeLux, you will receive a 10% bonus in SacDeLux credit.
Where will my item ship from?
All items purchased online from SacDeLux, will ship from our showroom, located in Atlanta, Georgia. 

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